Cyber Security Services / Pillar 4 of 4
Email & Collaboration SecurityEmail & collaboration security services.
Anti-phishing, malware scanning and safe sharing controls across email, SharePoint and OneDrive, the number one way attackers still get in.
Get in touch
Fill out the form and one of our security specialists will be in touch. No hard sales, just honest advice.
Three things this pillar controls.
Email & Collaboration Security covers three core areas, protecting the channel attackers use most.
Filter
Inspecting and filtering email traffic to catch phishing attempts and malicious attachments before they reach a mailbox.
Authenticate
Validating legitimate senders and locking down your domain so it can't easily be spoofed or impersonated.
Share safely
Applying sensible sharing restrictions across SharePoint and OneDrive to prevent accidental or unauthorised exposure.
of breaches involve a human element, such as a malicious click or a socially engineered request
of breaches began with phishing as the initial point of entry
lost to business email compromise scams in a single year, per the FBI
A five-level maturity model.
Rather than a one-size-fits-all checklist, we benchmark your email security against five maturity levels, so you know exactly where you stand today. Talk to us to find out how we'd help you close the gap to the next one.
1Level 1: The basics, done everywhere
Puts core email security controls in place to defend against the most common, high-volume threats, a practical starting point that significantly reduces exposure to phishing and malicious attachments.
Benchmarks
- Anti-phishing policy in place to protect against impersonation and spoofed senders
- Anti-malware scanning enabled for all inbound and outbound email
2Level 2: Proactive and comprehensive
Enhances the foundational controls with link-scanning at the point of click, sensible sharing restrictions, and email authentication standards that protect your domain from being used in attacks on others.
Benchmarks
- Links within emails scanned and checked at the point of click, not just on delivery
- SharePoint and OneDrive sharing controls reviewed and restricted against oversharing externally
- Email authentication records (DMARC, DKIM and SPF) published and enforced for your domain
3Level 3: A second, independent layer
Introduces a second, independent layer of email protection to catch more sophisticated attacks that slip past the first filter, and the ability to act on threats already sitting in a mailbox.
Benchmarks
- QR code link protection to decode and inspect URLs hidden inside QR codes in emails
- Retrospective remediation to remove malicious emails already delivered to mailboxes
- A dedicated third-party email security layer operating alongside native platform controls
4Level 4: Enterprise-grade protection
Moves beyond built-in email controls to a full, standalone enterprise-grade platform, with advanced detection and continuity if the primary email environment is ever affected.
Benchmarks
- Dedicated enterprise email security platform with sandboxing, impersonation protection and threat intelligence
- Email continuity in place so mail flow and historic access survive an outage or incident
5Level 5: Tailored to you
By this stage, your approach should be tailored specifically to the risks your organisation actually faces, not a generic template. We'll work through what that looks like with you directly.
Email security, managed end to end.
We meet you wherever you currently sit on the maturity model and build you up from there, with the right mix of the following.
- Anti-phishing protection
- Anti-malware scanning
- Safe link scanning
- SharePoint & OneDrive sharing controls
- DMARC, DKIM & SPF enforcement
- QR code threat protection
- Mailbox remediation
- Email continuity
Email security done properly.
Benchmarked, not guessed
You'll know exactly which of the five maturity levels you're at today, and precisely what closes the gap to the next one.
Layered, not single-point
Independent filtering alongside your existing platform, so a single missed detection isn't the only thing standing between you and an attack.
Standalone or bundled
Available on its own or as part of our wider four-pillar cyber security service, whatever fits your business.
Email & collaboration security: common questions.
What is phishing?
Phishing is a fraudulent message, usually email, designed to trick someone into clicking a malicious link, downloading an attachment, or handing over credentials by impersonating a trusted sender.
What are DMARC, SPF and DKIM, and why do they matter?
These are email authentication records published in your domain's DNS that prove a message genuinely came from you, making it much harder for attackers to spoof your domain and use it against your customers or suppliers.
What is business email compromise?
Business email compromise is where an attacker impersonates or compromises a real email account, often a senior executive or supplier, to trick someone into making a fraudulent payment or sharing sensitive information.
What is a QR code phishing attack?
Also known as quishing, this hides a malicious link inside a QR code within an email rather than as clickable text, aiming to bypass standard link-scanning that only checks visible URLs.
What are safe links?
Safe links rewrite and check URLs in emails at the moment they're clicked, not just when the email arrives, so a link that looked safe on delivery but turns malicious later is still blocked.
We already have Microsoft 365, do we still need extra email security?
Microsoft 365's built-in protection is a solid foundation, but a dedicated independent layer catches the more sophisticated threats designed specifically to evade single-vendor filtering.