IT Support Built for Universities and Colleges.
Holker IT provides managed IT support for universities, colleges and further education providers across the UK. From campus-wide infrastructure and network management to cyber security and a dedicated helpdesk, we keep your institution connected and protected.
Talk to Our Education Team
Fill in your details and a member of our team will be in touch to discuss your institution's IT needs.
- Campus Network Management
- 24/7 Proactive Monitoring
- Student & Staff Helpdesk
- Cyber Security & Compliance
- Nationwide Coverage
Higher Education Has Unique IT Demands. We Understand Them.
Universities and colleges operate at a scale and complexity most IT providers are not equipped for. Thousands of users on the same network, sensitive research data, student records under GDPR, a mix of BYOD devices and institution-managed hardware, and a helpdesk that needs to be responsive to students and staff alike.
Holker IT has the experience and the technical capability to support institutions of all sizes, providing a consistent, proactive managed service that covers your whole estate.
- Campus-wide network management across multiple buildings, departments and student accommodation.
- Cyber security built for education — universities are a prime target for ransomware and data breaches.
- GDPR-compliant data management for student records, research data and staff information.
- JISC-aligned approach to connectivity, cloud and sector-specific technology standards.
A Full Managed IT Service for Your Institution.
We cover the full range of IT services your university or college needs, delivered as a managed service with proactive monitoring, fast response and expert engineers.
Managed IT Helpdesk
A dedicated helpdesk for students and staff. Fast, knowledgeable support via phone, email and remote access, with on-site engineers when needed.
Campus Network & Wi-Fi
Reliable, high-density Wi-Fi and network infrastructure across lecture theatres, libraries, student accommodation and administration buildings.
Cyber Security
Advanced threat protection, email filtering, endpoint security and vulnerability management to protect against the attacks increasingly targeting higher education.
Microsoft 365 & Cloud
Microsoft 365 for Education management including Teams, SharePoint, Exchange and Intune, plus cloud migration and disaster recovery planning.
Infrastructure Monitoring
24/7 proactive monitoring of your servers, network, endpoints and critical systems so we identify and resolve issues before they affect users.
Managed Print
Cost-effective managed print across your campus, including student print facilities, staff office printing and MFD fleet management.
Getting Started With Your Institution Is Simple.
We take time to understand your environment before we take anything on, so there are no surprises when we go live.
Discovery Meeting
We meet your IT leadership to understand your institution, current setup, pain points and what a successful partnership looks like.
Infrastructure Audit
Our engineers carry out a thorough audit of your network, servers, endpoints and security posture across every building on campus.
Tailored Proposal
We produce a clear, fixed-price proposal covering everything your institution needs, with no hidden costs or vague scopes of work.
Smooth Transition
We manage the handover carefully, getting monitoring, helpdesk and security live with minimal disruption to staff and students.
What Our Education Clients Say.
"The level of service we get from Holker IT is a step above what we had before. Issues are picked up and resolved quickly, and the team genuinely understands the pressures of an academic environment."
Head of IT Services Further Education College, UK
"We moved to Holker IT for both managed support and cyber security. The transition was smooth and within three months our incident rate had dropped significantly. Very pleased with the service."
Director of Technology University, England
Frequently Asked Questions.
Can you support large campuses with multiple buildings and departments?
Yes. We work with institutions of all sizes, from single-site colleges to multi-campus universities. Our monitoring and helpdesk infrastructure is built to handle complex, multi-building environments with large numbers of concurrent users.
How do you manage student BYOD (bring your own device) on the network?
We implement network access control and segmentation to allow students to connect their own devices safely, keeping them separate from institution-managed devices and sensitive systems. This protects the wider network without restricting students.
Do you support virtual learning environments like Moodle or Canvas?
We support the underlying infrastructure that your VLE runs on, including servers, cloud hosting, connectivity and uptime monitoring. For application-level VLE administration, we work alongside your internal team or VLE provider.
How do you protect research data and sensitive student records?
We implement layered security including endpoint protection, encrypted storage, access controls and regular vulnerability assessments. We can also assist with GDPR compliance processes and data classification to ensure research data and student records are handled appropriately.
Can you help us with cyber security compliance and JISC guidance?
Yes. We align our cyber security recommendations with JISC guidance and can support your institution with Cyber Essentials, penetration testing, staff awareness training and ongoing threat monitoring. We understand the specific threat landscape facing higher education.
We Also Support Schools, Academies and Trusts.
As well as higher education, Holker IT provides managed IT services across the full education sector. Find out more about our other education services.
Let's Talk About Your Institution's IT.
No hard sales pitch. Just a straightforward conversation about your setup and how we can help.