Managed IT Support for Schools

IT Support for Schools, Built Around How Schools Work.

Holker IT provides fully managed IT support for primary schools, secondary schools and multi-academy trusts across the UK. Proactive monitoring, a dedicated helpdesk and on-site engineers, so your staff spend their time teaching, not troubleshooting.

Talk to Our Education Team

Fill in your details and a member of our team will be in touch to discuss your school's IT needs.

  • Dedicated Education Helpdesk
  • On-Site & Remote Support
  • Proactive 24/7 Monitoring
  • DfE Guidance Aligned
  • Nationwide Coverage
What's Included

Everything Your School Needs, Under One Contract.

Our managed IT support for schools covers the full picture. One point of contact, one monthly cost, and a team that understands how schools operate.

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Education Helpdesk

A dedicated phone and email helpdesk staffed by engineers who understand school IT. No call centres, no scripts. Just real help, fast.

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Remote Support

The majority of issues can be resolved remotely within the hour. Staff raise a ticket and we get on with fixing it, without disrupting the classroom.

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On-Site Engineers

When you need someone in person, we come to you. Our engineers provide nationwide coverage with fast on-site response times.

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Proactive Monitoring

We monitor your servers, network and devices around the clock, catching problems before they affect your staff or pupils. Less downtime, fewer surprises.

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Device Management

From laptops and tablets to interactive displays, we manage the full lifecycle: procurement, setup, patching, updates and end-of-life replacement planning.

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Security & Updates

We keep your systems patched and up to date, apply security policies across your estate and help you work towards DfE cyber security standards.

Why Holker IT

An IT Partner That Understands Schools.

School IT has its own pressures: term dates, safeguarding requirements, DfE guidance, tight budgets, and staff who need technology to work first time, every time. We get it.

  • No IT jargon, no fuss - we explain things clearly and fix problems without making staff feel like it's their fault.
  • Term-time aware scheduling - major updates, upgrades and installations happen during holidays, not during lessons.
  • Predictable monthly cost - no surprise invoices. One clear fee covering support, monitoring and everything in between.
  • DfE standards awareness - we help your school work towards the Digital and Technology Standards, including cyber security requirements.
  • Microsoft 365 for Education - full support for Teams, SharePoint, OneDrive and the Microsoft 365 apps your staff and pupils rely on.
24/7
Proactive infrastructure monitoring
100%
UK-Wide Engineering Team
Who We Support

From Single Schools to Multi-Academy Trusts.

We work with all types of educational settings across the UK, tailoring our support to your size, structure and budget.

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Primary Schools

Straightforward, reliable IT support that keeps your devices running and staff confident with technology.

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Secondary Schools

Managing larger device estates, more complex networks and the demands of GCSE and A-level exam seasons.

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Multi-Academy Trusts

Centralised IT management across multiple sites, with consistent standards and a single point of contact for your trust.

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Colleges & Sixth Forms

Supporting the higher demand environments of post-16 settings, including BYOD policies and vocational IT needs.

How It Works

Getting Started is Simple.

We take the time to understand your school before we take anything over, so the transition is smooth and your staff barely notice the change.

1

Discovery Call

We talk through your current setup, pain points and what good IT support looks like for your school.

2

Site Assessment

One of our engineers visits your school to audit your infrastructure, devices and network.

3

Proposal & Agreement

We put together a clear, jargon-free proposal with a fixed monthly cost. No hidden extras.

4

Go Live

We onboard your school, get monitoring in place and you're supported from day one. We handle the handover.

Trusted by Schools Across the UK.

"Having Holker IT in our corner means our teachers can walk into any classroom knowing the technology is going to work. That peace of mind is invaluable."

School Business Manager Primary school, Lancashire

"The helpdesk response time is genuinely impressive. Issues that used to sit for days are sorted in under an hour. The team are brilliant to work with."

IT Coordinator Secondary school, Greater Manchester

Common Questions

Frequently Asked Questions.

How much does managed IT support for schools cost?

Costs vary depending on the number of devices, sites and the level of support required. We provide a fixed monthly fee based on your specific setup, so you always know what you're paying. Contact us for a no-obligation quote tailored to your school.

Do you support Microsoft 365 for Education?

Yes. We provide full support for Microsoft 365, including Teams, SharePoint, OneDrive, Intune device management and the full suite of apps. We can also help with licensing, tenant setup and migrating from other platforms.

How quickly do you respond to support requests?

Our helpdesk is available during school hours and we aim to respond to all tickets as quickly as possible. Critical issues are prioritised and escalated immediately. Response and resolution targets are set out clearly in your service agreement.

Can you support our school's DfE cyber security requirements?

Yes. We help schools work towards the DfE Digital and Technology Standards, including cyber security requirements with a 2030 compliance deadline. This covers areas like filtering and monitoring, device security, backup procedures and access controls. We can also support your Cyber Essentials certification.

Do you cover multiple sites if we are part of a MAT?

Absolutely. We support multi-academy trusts with centralised IT management across multiple school sites. We provide consistent standards, a single helpdesk number and regular reporting across your whole trust.

What areas do you cover?

We work with schools across the UK, with on-site engineers based across Lancashire and Greater Manchester. Remote support is also available nationwide.

Get in Touch

Ready to Sort Your School's IT?

Whether you're looking to switch provider or setting up IT support for the first time, we'd love to hear from you. No hard sell, just a straight conversation.

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