HOLKER's award winning VoIP solutions connect your organisation and your clients, give both you and your callers a 21st century experience.
The Future is VoIP
Voice over Internet Protocol (VoIP) is long established technology for replacing the public switched telephone network. Bypassing legacy telephone companies and traditional phone line networks, a Holker VoIP solution can provide Unified Communications (voice, video, and chat) over your existing Internet and LAN connectivity.
With an entry level Holker Cloud VoIP solution your business can take advantage of features such as integration with your CRM systems, calls from mobile apps, voicemail to email, call transcribing, call recording and more. Holker also offer multi-channel contact centre solutions for businesses looking to reduce costs or improve their customer engagement.
HOLKER's award winning VoIP solutions lower costs, improve customer service / satisfaction and can integrate with many CRM systems (standard and bespoke).
Choose the preferred Cloud based PBX setup for maximum flexibility and availability or install onsite to meet specific requirements.
HOLKER's first class installers and trainers will get your organisation up and running in no time.
Our Cloud based VoIP solutions support multiple sites across borders, saving on installation costs and inter-office calls.
Remote workers can use traditional handsets from home, or install the softphone app to take calls directly from Windows & Macs using wired or Bluetooth heads for hands free call taking.
Android and IOS (Apple) mobiles are supported, enabling colleagues to take and make calls from their office extension numbers.
First impressions are important and that's usually a phone call.
Benefits such as automated reception to direct calls, call queueing with caller place announcements, infomercials during music on hold all help to keep callers engaged (pun intended).
Integration with CRM systems, screen popping caller information, call back request options and direct dial options all help clients feel important and appreciated.