ABP Technologies: Case Study

ABOUT ABP

You may not know ABP Technology – but your kids will know their products. Established in 2016, ABP are one of the biggest gaming accessory brands in the UK and Australia. The Bolton-based company is ranked second in the UK for their market share of video game headsets and charging products.

The pandemic made them realise their own internal IT platforms needed addressing.

THE CHALLENGE

Paul Topping, Director of Finance at ABP, said: “When the pandemic hit and we moved to remote working, we often found the server down and staff struggling to log in.

“At peak times, when everyone was on the system, it was sluggish. It made working from home even more challenging. The people who used large excel files or lots of resource struggled to work efficiently when they were waiting for the system to load.”

When the team returned to the office, they knew that the time had come to bite the bullet and upgrade their IT and contacted Holker about their options.

THE SOLUTION

ABP upgraded their legacy system and migrated to the Microsoft 365 environment.

Paul said: “Holker really helped us keep the process moving by driving the project forwards. They walked us through every step of the process – from the first stage of implementation to completion.

Like most places, some people are more it literate and Holker’s engineers helped them all remotely and on site. We felt that other IT companies hadn’t given us as much resource or personal support.”

THE FUTURE

The MS 365 environment allows the company to benefit from the centralised control and compliance of the Microsoft environment, as well as support from Holker and a more productive workforce through the use of SharePoint and Teams.

Paul added: “MS 365 is perfect for us. It has made a big difference to the company. Usually, people only comment on IT when it goes wrong – but everyone has been complimentary about the new system. The changes have made it easier for the team to do their jobs.”

 

“We have the confidence that we’re in good hands with Holker.”