Ryan has his head in the cloud after completing remote learning

Staff at HOLKER have gone back to the classroom – after enrolling all our staff on additional training courses to keep their knowledge sharp and ahead of the competition.

HOLKER – saving the planet one laptop at a time

HOLKER has sold 222 remanufactured laptops in partnership with Circular Computing. Our carbon neutral remanufactured HP, Dell and Lenovo laptops deliver up to 40% cost savings ...

Marcus passes exams with flying colours

Congratulations to Marcus Farran – who has passed his Integris exam less than two months after joining HOLKER. Integris is a software solution used by schools ...

Matthew gets Pretty Muddy for charity

Matthew Metcalfe and his family took part in the Race for Life Pretty Muddy event in Preston – raising over £630 for Cancer Research.

HOLKER welcomes three familiar faces to the team

Holker has made three new appointments to strengthen its sales and support teams.

What’s a cyberattack got to do with a turkey factory?

There was an example in the media recently about the world’s largest meat processing plant that had to stand down up to 7,000 workers in Australian abattoirs after a ransomware attack. We know what you’re thinking, it will never happen to you, right? You can bet that’s what they thought!

We’re here 24/7

You’ve heard of the city that never sleeps… Holker are the IT company that never sleeps. We know how important it is for your IT to be operating at its full potential. We also understand the round-the-clock demands our customers put on their infrastructures.

Is your safeguarding software working?

Local authorities, academy trusts, schools, colleges, and further education institutions all have a legal duty of care to keep children and young people safe online. The Department for Education’s safeguarding software, which was installed on 2 million devices given out over the last 18 months, has now expired as of 30 September 2021. This means that you need to take control of your own devices by making sure you have your own remote management system.

Superheroes for Schools

“I think of Holker as superheroes in capes, stood in the wings looking for danger and ready to swoop in and help,” says Rachel Marsland. Rachel, Business Manager at Denton Community College, said the proactive company understand the pressures that schools are under. “I've got so many plates spinning so knowing that I don't need to check up on them or worry about the IT means that it’s one plate I need to spin. It has taken so much pressure off me when trying to manage the school’s business affairs.”

Blue sky thinking for Burnley cloud provider

A thriving technology company has become the largest IT business in Burnley after relocating to new premises. Holker IT has just expanded into the 15,447 sq. ft Crown House on the Network 65 Business Park – the very place MD Matthew Metcalfe worked as an engineer. Matthew founded Holker IT in 2009 after spending more than 10 years learning his trade. Rated among the top 10 IT experts in the North West, Matthew has led the rapid development of a company founded on honest and outstanding client services and on a principle of working in partnership for the good of all.

Testimonial from Tor View Teaching School Hub

“We are educationalists, not network managers,” says Katrina Brockbank, Strategic Lead of Tor View Teaching School Hub. And that’s why they have put their trust in IT specialist Holker IT. Katrina, formerly the business manager of the special school in Rossendale, rated Outstanding by Ofsted, said: “Our school has grown considerably, and the network and IT is something we just kept adding to like a game of Buckaroo.

HOLKER SCORE A PARTNERSHIP HAT TRICK FOR EDUCATION

Burnley-based HOLKER IT have been looking for sustainable and useful partnerships for our education clients, and we feel we now have the perfect trio of partnerships to roll out to our clients and new schools. HOLKER have launched an education bundle that ticks all the boxes in terms of environmental sustainability, cyber security, safeguarding and funding - all wrapped up with one point of contact, and one provider.

HOLKER is growing which means changes are afoot

HOLKER are on a quest to align the business, and in the journey this means we have introduced a new number, that is non-geographic and compliments our growing client base, that are nationally located throughout the UK and in some cases truly global. HOLKER have grown in size throughout the pandemic, both physically (actual people that are employed by the business) and organically with clients, by gaining new contracts through new business activities and also by acquiring PC EduTech in the summer of 2020, with 13 staff and 75 schools to serve for IT support.

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What do IT Support do, and what do they not do

How does Holker’s IT support work for businesses

A practical Guide to Cyber Security in Schools

Cyber security is a concern for most organisations, including schools, and this can be a minefield without the correct tools and awareness in place to tackle the subject head on. The Holker Group would like to offer some practical guidance, in preparation for new legislation, The Age-Appropriate Design Code of Practice, planned to be enforced in September, in time for the new school year. There are many security threats that all schools should be aware of. We have outlined 5 of the most common below and how to practically tackle them:

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The advantages of having a Managed Print Solution for your business

How can I get the best out of Teams for my business

Holker are Accredited by Cyber Essentials, for the 5th year in a row.

This week, we have been presented with our 5th certification for Cyber Essentials. This means we are accredited for the next 12 months as a Cyber Secure IT company, and we can also assess our client’s security against the official Government-backed Cyber Essentials certification to help guard against the most common cyber threats and enhance their security. Initially, we only had a small number of clients who required Cyber Essentials certification and this was mainly due to the fact that they were concerned about the loss of financial data. However, with the increase in remote working over the past 12 months we are now finding that the requirement for the Cyber Essentials accreditation has increased dramatically.

Everything else VOIP

VOIP Call Recording

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Why would I use VOIP rather than a landline

EXPERT MIS SUPPORT FROM HOLKER

Holker have an unmatched understanding of MIS for education packages; as well as providing technical support and the full wrap-around of services, expertise and advice that enables us to deliver schools and colleges exactly what they need in terms of IT. Schools and educational facilities all use Management Information Systems (MIS) that are specialised for the sector and to comply with FE regulations, they are needed to capture, report and assess key data.

HOLKER HAVE GONE GLOBAL

Our Helpdesk in Burnley deals with calls from all over Europe, the USA and South Africa every day. Whilst these people are based overseas, they are treated in exactly the same way as our clients’ UK operations, making us a truly a global business.

The Holker Group Partner with Data Protection People in time for new education legislation.

The Holker Group are delighted to announce its latest partnership with The Data Protection People. Partnerships are core to Holker’s ethos of being able to provide the best IT solutions and services, from the experts themselves, straight to our clients. Data Protection People was an obvious partner for Holker, as they will enhance the current portfolio with specific compliance and legislative services that many clients have been requesting. Holker listened to client feedback, researched the market, and can now provide a full suite of data protection services.

HOLKER ARE TOP OF THE CLASS FOR EDUCATION!

The Holker team from PC EduTech manage and implement all this tech, with on-site engineers, backed up by the Holker/PC EduTech support desk. Recently the school census has taken up a lot of the helpdesk’s time with data required in the correct format to make sure all schools were making the deadline from the government. The school census is just one example of the various policies, commitments and data gathering knowledge and experience that our experts in the education industry can help with at your school.

HOLKER OFFER EXCLUSIVE PRICES ON PROMETHEAN SCREENS

Holker IT becomes a force to be reckoned with in the North, after acquiring PC EduTech

The Directors of Holker, in Burnley, are excited to announce that this week marks the completion of the acquisition of PC EduTech, a Bury based IT Solutions and Support company with a strong focus in the Education sector. They bring with them a flawless reputation in consultancy, support, training and administration for educational establishments, that will further enhance Holker’s established team and industry experience. PC EduTech and Holker IT not only share a small corner of the North West, but they share a common company culture and business ethos that combines bespoke solutions for specialist clients with honesty, transparent advice and best value practices, regardless of the supplier used.

Powering the Energy Sector

In an industry where efficiency is all, Holker sorts the systems that help PFP Energy serve 8,000 businesses.

Ahead in Education

More than 20,000 students, teachers and school staff alike, learn with Holker & PC Edutech, every day.

Silver Lining

Businesses are moving on up - the present AND the future is in the cloud.

Remote & Secure?

The future of office everywhere is already replacing the traditional working environment.

Meet Paul: The Cloud

The cloud is creating a huge buzz in the IT industry - Holker has the expertise to explain what it means to your business.

Bringing School Home during lockdown

Creating a good home teaching environment was crucial for the development of children.

IT budgeting: Flexibility is key

Financial hits can come when least expected, Holker helps manage IT budgets in line with your day to day business needs.

CASE STUDY IN EDUCATION: DENTON COMMUNITY COLLEGE

The Holker Group and PC Edutech collaborate to make sure Denton's Staff and Students are keeping safe in a post-covid world with digital signage throughout the school.

New Office in Preston

Cybercriminals target half their attacks at small businesses

New Apprentice starts IT career

New National Cyber Security Centre to bring UK cyber expertise together

Cyber Security Conference 2016 – Blackpool

New Android malware sweeps through Denmark

Detectronic achieve Cyber Essential Accreditation

Cyber-warfare is here now!

Encryption battle lines are drawn

The ‘bogus boss’ email scam – beware!

Following GCHQ’s Cyber Strategy

North West Cyber Security Cluster – Seminar Notes – 11th December 2015 – Manchester

Cyber Security Grant Funding

Investing in young people

‘Everything you wanted to know about tech, but were afraid to ask!’

Cyber Essentials – protecting your valuable information

Holker IT Renews Cisco Select Partner Status

Are your ready when Windows Server 2003 becomes ‘End of Life’?

Think Before You Click

Ryan has his head in the cloud after completing remote learning

Staff at HOLKER have gone back to the classroom – after enrolling all our staff on additional training courses to keep their knowledge sharp and ahead of the competition.

HOLKER, a Microsoft Gold Partner, have enrolled all staff on the MS-900 accreditation in Microsoft 365 Fundamentals, to ensure all departments understand the benefits of cloud services as more businesses migrate to an off-site model.

Ryan Allen, 22, who has worked at Holker as Service Desk Engineer for two years, has successfully completed the remote learning alongside his day-to-day duties.

He said: “A lot of businesses are transitioning to cloud services, so the course has given me a better idea of how the cloud services work, which platform is best suited to different types of business, and how to transition clients.”

Modules include understanding cloud concepts, benefits, business operations, costs, Microsoft cloud services and what each of them do, cost structures and licensing and different deployment options.

Matthew Metcalfe, MD of HOLKER, said: “The world of technology is always changing and it is imperative that we continue to keep our skills up to date to ensure we can continue to offer the best advice, solutions and support.

“Our company culture is to encourage all staff to go on training courses to teach them new skills that can add value to the business and to our customers.

“Congratulations Ryan on your achievement.”

Read more HOLKER updates  on our NEWS page.

Ryan Allen wearing the Holker uniform
Martin Brelsford holding the certificate for sustainability outside Holker.

HOLKER - saving the planet one laptop at a time

HOLKER has sold 222 remanufactured laptops in partnership with Circular Computing.

Our carbon neutral remanufactured HP, Dell and Lenovo laptops deliver up to 40% cost savings compared to brand new latest models, as well as significant sustainability benefits.

The benefits include 1,110 trees being planted on HOLKER’s behalf overseas in countries like India and Africa working with reforestation partners, 266,400kgs of resources preserved, 42,180,000 litres of water saved and 133,200kgs of sequested carbon emissions.

The hardware is completely remanufactured and tested to BS 8887 standards by a trusted, Kitemark certified business.

Martin Brelsford, our Business Development Manager, said: “The Circular Computing remanufactured laptops are ideal for environmentally aware businesses and schools who want to reduce their carbon footprint without impacting on the performance of their technology.

“The hardware is ideal for general office users and pupils but comes at a fraction of the cost.”

As well as taking delivery of our first electric vehicle, we have taken steps to make our offices more environmentally friendly. Not only have we fitted our offices with LED lighting, but we have had two electric charging points installed for staff and visitors.

We also work with fellow Burnley business Recycle IT, a hardware recycling company passionate about electronic waste reduction.

Luke Doneghan, Sales Director at Circular Computing, said: “Congratulations to Holker and its customers who have helped to lower CO2 emissions by 133,200 kgs through the purchase of 222 remanufactured laptops.

“The Circular Computing initiative not only reduces carbon emissions, but also supports clean energy projects, boosting local economies, protecting woodland and helping to cool the Earth, all without asking the end customer to compromise on their IT requirements.”

Martin said the company has pledged to further support to improving Holker’s green credentials.

“We are delighted that 1,110 trees have been planted on behalf of Holker and our customers – but we’d like to take a step further. We will plant a tree for every 5 Circular Computing devices sold on our premises, or on the premises of our customers.”

A planting day will take place later in the year at our Network 65 headquarters.

For more updates, take a look at our NEWS page.

 

Marcus passes exams with flying colours

Congratulations to Marcus Farran – who has passed his Integris exam less than two months after joining HOLKER.

Integris is a software solution used by schools to manage data such as register, grades, addresses, and other student data.

Marcus, 33, Support Engineer at Holker, is now an RM Integris support partner and can proficiently support customers and answer their queries.

Marcus said: “I didn’t know anything about the platform when I started at HOLKER but the training was appealing when I applied for the job.

“I have undergone an intensive training programme, carrying out lots of research and online videos and I was really happy to pass with 83%.”

The exam consisted of an online test in exam conditions, overseen by an examiner.

Marcus added: “I put a lot of effort into studying for the exam and I’m really proud that I’ve managed to pass it first time.

“The accreditation now enables me to provide help and information around best practice to customers when they have questions on how to use the software.

“I have already had a lot of calls that have put my knowledge into action. I’ve been able to answer all the queries I’ve had from customers so far. I’m going to continue to develop my knowledge and become even more proficient in the application.”

Marcus was praised by Matthew Metcalfe, MD of HOLKER.

Matthew said: “Marcus has shown a real flair for learning. The Integris test is intense – and passing the exam with flying colours just weeks after learning about the platform is a real testament to his dedication.

“Here at HOLKER, we place a great amount of importance in keeping our skills sharp and learning through accreditations and peer to peer support. This approach ensures all members of the team are knowledgeable and offer best in class support for our customers.”

For more updates about HOLKER take a look at our NEWS page.

Marcus Farran in his HOLKER uniform
Matthew Metcalfe with some Joshua after taking part in Pretty Muddy, Preston, for charity

Matthew gets Pretty Muddy for charity

Matthew Metcalfe and his family took part in the Race for Life Pretty Muddy event in Preston – raising over £630 for Cancer Research.

Matthew, MD of HOLKER, along with son Joshua, 13, partner Jeanette and her sister Laura scrambled over A-frames, crawled through the mud pit and had lots of fun on the obstacle course all in the name of charity. It was a dirty job, but someone had to do it.

In fact, it was so good they completed two laps after taking a wrong turn.

Matthew said: “Cancer is happening right now, which is why I took part in a Race for Life Pretty Muddy to raise money and save lives.

“It was a great day out and my family enjoyed taking part – and in the process raising a good amount of money for a charity close to our hearts.”

Cancer affects one in two people during their lifetime. Money raised from sponsorship at these events helps Cancer Research continue their ground-breaking work to see more people surviving cancer.

If you would like to donate to Matthew’s JustGiving page is still open. To donate, click here.

For more news and updates about Holker, visit our NEWS page.

HOLKER welcomes three familiar faces to the team

Holker has made three new appointments to strengthen its sales and support teams.

Graham Jackson, Matt Phillipson and Lindsey Ryan bring an additional 47 years of IT experience. In fact, all of them have worked here in the Crown House building on the Network 65 Business Park when it was Lanway then Chess – the same place our MD, Matthew Metcalfe, worked as an engineer.

Matthew founded Holker IT in 2009 after spending more than 10 years learning his trade. He has continued to identify and recruit talent and grow the business – but with an emphasis on providing the best and most secure solutions to meet customer’s needs.

Graham, from Whitefield, joins the team as Senior Account Manager. He has years of expertise in managed services, cyber security, IT infrastructure and virtualisation – with corporate clients in the manufacturing and food and hospitality sectors.

Matt, from Burnley, has been working in IT since leaving college. Recruited as Head of Service, Matt brings additional leadership, structure, strategies and engagement, and a desire to drive further improvements within the growing business.

Matt said: “It’s good to work with Matthew again. He’s a passionate character and you want to work with driven people who want to make a difference.”

Lindsey, from Padiham, has been brought in to look after renewals and leads on the quoting, pricing, licences and warranties. Lindsey is the lynchpin between sales and technology – ensuring customers are happy and that their equipment and services are working as they should be.

Matthew Metcalfe, MD of Holker, welcomed the familiar faces to the team.

He said: “Graham, Matt and Lindsey have already fitted well into the team and each is a great asset for Holker and join at a very exciting time for us.

“We are an ambitious company. We are on the right path and putting the right people in place to come with us on the journey.

“Unlike many companies, it’s not just about the profits. Our customers are at the heart of everything we do. We are small enough to care, but large enough to make a real difference.”

To find out how we can help you, call the team today on 0333 305 2020.

Matthew, Matt, Lindsey and Graham at the Holker officer
What’s a cyberattack got to do with a turkey factory?

What’s a cyberattack got to do with a turkey factory?

Good question…

There was an example in the media recently about the world’s largest meat processing plant that had to stand down up to 7,000 workers in Australian abattoirs after a ransomware attack.

We know what you’re thinking, it will never happen to you, right? You can bet that’s what they thought!

The company was forced to shut down for two days. Their operations largely relied on technology – such as printing, weighing, labelling, packing, distribution – all of which were affected. 

This is just one in a growing number of examples highlighting the impact remote attacks can have on a business. 

Regardless of your size of organisation, you will have a piece of software that is more business critical than others. 

When disaster strikes

Our security first solutions, including a full disaster recovery service are managed in-house, we don’t outsource to anybody. If a customer needs support, we’ll send the appropriate engineering resource and resolve the issue as soon as possible. 


We want to leave you to do what you’re good at – running your business. You can leave us to worry about the IT. 


To find out how we can help you, call the team today on 0333 305 2020.

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